Change The World T-Shirts is committed to providing quality merchandise and service. If you are unhappy with your purchase, we will be happy to make an exchange for you.
I want a shirt in a different size, style or color
All items being exchanged for a change in size, style or color must be returned at the customer's expense within 10 days of receipt and must be in original, re-sellable condition. You can expect to receive a replacement within 7 business days of us having received your returned items.
Rates for shipping a replacement item to the customer:
|US:||USD 4.95, 1-3 shirts|
|Canada/Mexico:||USD 11.95, 1-3 shirts|
|All other countries:||USD 13.95, 1-3 shirts|
You can send us the applicable amount for postage via PayPal at firstname.lastname@example.org or - if you are a US customer - enclose a check made out to Change The World T-Shirts or a $4.95 stamp with your shipment.
The item you sent me was damaged in shipment
If you're returning an item that was damaged in shipping, we will send you a replacement item to you at no additional charge.
The cost to have a damaged item shipped to us for replacement is the customer's responsibility.
My order was filled wrong / The item is defective
If you received the wrong shirt (a different style, size or color from what you ordered) or the shirt we sent you is defective, we want to pay for return shipping. So please don't ship... Contact us first via our contact form with your order number and specifics on what we messed up. We'll get back to you a.s.a.p. to let you know how to return the item to us.
Preparing for the exchange
Contact us via the contact form to let us know that the package is on its way; include the following information within your message, and inside the return package:
- Your name
- Your shipping address
- Your email address
- Order number
- Reason for return
- Style, size & color of desired replacement item
- If returning an item for a change of size, style or color, include a check or stamps (US customers only) to cover shipping costs
Return items to:Change The World T-Shirts
357 South Fairfax Ave., Suite 411
Los Angeles, CA 90036
If you have any questions, please get in touch with us through our contact form.
Please remember include your name in all correspondence.